Food Circle Plug-in Emperor

Peak season is no joke.

The business in the store is getting more and more prosperous.

There are many customers who enter the store to eat, and various emergencies emerge in endlessly.

Since the store adjusted the management of personnel positions, Gao Wenjing had two more team leaders under her command. In the name of foreman, she actually began to take on the responsibilities of the front office manager little by little.

The higher the position, the greater the authority, and the heavier the burden of responsibility.

There are customer complaints in the dining area of ​​the front hall, saying that the waiter's attitude is not good.

Upon hearing the news, Gao Wenjing hurried over from the third floor.

After understanding the whole story clearly, it turned out that the waiter accidentally spilled the beverage bottle on the table while serving the food.

The look of beating his chest and feet, as if the waiter didn't spill a bottle of drink, but directly overturned the entire table.

Hearing that the foreman had come, the customer immediately became even angrier, yelling in front of Gao Wenjing, criticizing and belittling the waiter who accidentally made a mistake.

Gao Wenjing had a decent smile on her face. No matter how angry the customer was or how harsh her words were, she would gently persuade her, and while the customer had finished speaking and was waiting for a reply, she skillfully stretched out her hand to support the customer. Let the customer sit on the seat, while I stand obediently by the side, bending slightly.

This allows the other party to lower their center of gravity and avoid standing and communicating with the other party.

According to psychological research, people's emotional level is directly proportional to the height of the body's center of gravity. The higher the center of gravity, the easier it is to be emotionally high. Therefore, the first thing is to let the other party sit down and wait for the other party to calm down before communicating.

Facts have proved that the service experience accumulated over the years is not in vain.

After the customer sat down, he really felt much calmer.

Only then did Gao Wenjing start to comfort the other party softly, and listened carefully to the other party's talk, and paid attention to giving feedback.

After the customer's mood stabilized a little, he took the waiter to apologize. After compensating for the spilled drink, he also gave two extra vouchers.

At any rate, the customer was appeased.

Finally, I was able to get away here, and Gao Wenjing took the waiter who caused trouble to hide in a corner where no one was around.

After all, Potian was one of his own people, and seeing the waiter's red eye circles after being scolded by customers, with a pitiful look of being wronged, he couldn't bear it.

"Okay, pay more attention next time. Don't be careless when you work. Today's incident is regarded as a warning, so I won't report it for the time being. You can do it yourself."

The phone vibrated, Gao Wenjing looked down, it was Xin Li, the accountant.

"Miss Xin."

The waiter stood by, saw Gao Wenjing answering the phone, and hurriedly asked, "Miss Gao, should I go to work first?"

Gao Wenjing mouthed back to her: Go ahead, do it well.

On the phone, Xin Li's voice sounded sympathetic:

"Wen Jing, the boss knows about Room 104. He went directly to the back kitchen just now. He looked very angry. Be careful."

When Gao Wenjing arrived at Room 104, Dong Juntian had already accompanied Lu Tianyi and the others out.

Besides Dong Juntian, Yao Shi was also present.

A group of people walked out of the box chatting and laughing, and ran directly to the side door of the hotel.

Exiting the side door is the exclusive parking space for VIPs, which can avoid the flow of passengers coming and going at the main door.

Dong Juntian asked several distinguished guests about the situation of dining in the store with a warm and concerned attitude.

"It's delicious, it's the taste of my hometown in my memory."

"When I didn't go abroad, I was a regular customer of your store. It's been more than 20 years now, and I have been thinking about it for too long."

"Today, my wish has come true. If I have the opportunity in the future, I will come to dine again. When the time comes, I will bring all my family members here to taste the specialties of my hometown."

Wang Peng agreed with a smile, and the others even complimented politely.

Dong Juntian's heart fell to the ground. It seems that the crab that Fu Yuxin cooked just happened to meet the customer's appetite.

It's satisfying to eat.

Wait for the group to be sent away smoothly.

Dong Juntian breathed a sigh of relief.

He looked at the convoy leaving, and couldn't help but whispered to Yao Shi: "This Xiaofu is really amazing!"

Yao Shi nodded, recalling Fu Yu's usual cooking operations and plate arrangement skills, he couldn't help saying: "He is very talented."

Dong Juntian was taken aback, and couldn't help but look at Yao Shi more.

It is not an easy task to get Yao Shi's affirmation.

It seems that Fu Yu is indeed a talent in this area.

Talent is something you have to accept.

Moreover, even if Yao Shi didn't say anything, Dong Juntian knew it in his heart.

After all, Fu Yu's performance has been outstanding recently.

Dong Juntian thought of something, and hummed: "Boss Lu just now said that he is very satisfied with the dishes made by the back kitchen. This is the crab that Xiaofu made for him. Apart from the method, is there any other method? You, Lao Zhao, and Lao Gu seem to have no one who knows it? Who did he learn from?"

As soon as this question came out, the smile on Yao Shi's face immediately became a little unrestrained.

Who did you learn from?

In the back kitchen, there is really no other version of Sai Crab.

If so, it would not be Fu Yu's turn to come forward before.

But the problem is, there is no way to answer this question!

If you are joking, you can say something nonsense, you know it by birth?

Now is not the time to joke around!

Dong Juntian was obviously very interested in this matter.

After Yao Shi thought for a while, he said cautiously: "He has attended a culinary training class to prepare for the elementary school exam."

Dong Juntian frowned slightly, with a complicated expression on his face: "I remember that during the primary chef exam, the preparation time for the exam was less than a month, right?"

Yao Shi felt helpless.

In fact, there is no need to deliberately conceal the fact that Fu Yu learned to cook from Liu Yunong.

It's just that Fu Yu often arrives late and leaves early when it comes to his usual work, so he didn't report it specifically.

Now that it has been concealed, let's simply hide it to the end.

However, regarding the cooking method of Sai Crab, it cannot be said that Fu Yu has learned it before. After all, the principal of the chef school has a good relationship with Dong Juntian and they often deal with each other.

In case one day, on a whim, this matter is brought up casually, this lie will definitely not come true.

Yao Shi made serious nonsense: "In less than a month, he signed up for a training class, a chef written test, and a teacher to teach the practical exercises."

Dong Juntian suddenly asked curiously: "Are all the practical teachers in the training class so skilled now?"

Yao Shi nodded: "Ordinary training institutions will hire well-known chefs as lecturers."

No wonder then.

But this also shows that Fu Yu is indeed very talented in cooking.

It's just the cooking techniques I learned in the training class, and I just use it in my daily work.

It seems that apart from talent, Fu Yu is also very lucky!

People who do business are more or less superstitious.

In Dong Juntian's view, this is He Cai!

This kid Fu Yu is really good!